Neighbors Connect Family
Our program has specifically focused on closing the digital divide, providing holistic support including device access, connectivity solutions, and culturally responsive education. We understand the intersection of technology barriers with systemic inequities and have developed trauma-informed, culturally relevant approaches to digital education.
This program will have a two session training program. At the end of the second training the participant will receive their own laptop. The first training session will cover basic computer skills like:
Understand how to power on computer
Connect to internet
Open browser
Check email
The second training will cover more digital life skills like:
Communication skills (email, Zoom, Teams)
Apply for benefits
Conduct online medical appointments
With this training we will also go over how to access the Northstar digital literacy program. This will allow participants to further their digital knowledge. As well as online safety to make sure everyone knows how to stay safe while being online.
Training Plans
Digital Skills Training
Culturally responsive, trauma-informed curriculum design acknowledging technology barriers faced by marginalized communities
Blended learning approach combining in-person instruction, virtual options, and self-paced materials
Learning models utilizing community leaders as co-facilitators and cultural bridges
Life-skills integration connecting technology training directly to participants' immediate goals in education, employment, and healthcare
Senior Focused
Slow-paced, repetitive learning methodology with frequent review and practice sessions
Large print materials, audio alternatives, and high-contrast visual aids
Safety-first approach emphasizing scam prevention, privacy protection, and secure online practices
Comfortable, familiar training environments with community center and facility partnerships
Integration with existing senior programming and social activities for holistic support
Innovation and Engagement Methods
Storytelling approach connecting technology skills to personal narratives and cultural experiences
Gamification elements for skills practice, retention, and motivation
Community showcase events celebrating participant achievements and building confidence
Programs pairing tech-confident participants with newcomers for support
